NordVPN Subscription Management: Payments & Cancellations

In today’s world where online activities and use of the internet are increasing there, the fear of your online privacy being disturbed is a major concern. To overcome this concern VPNs are an essential tool that protects your online activity and personal data. Among them, NordVPN is a well-known provider; with its top-notch advanced features and user-friendly interface, it provides strong security to your online anonymity and keeps your data confidential.

It is necessary to understand how its payment methods, renewal, cancellation, and refund policies work to manage your subscription effectively. This article will explain in detail how to securely manage your account for a safe and easy online experience. This will help you with NordVPN subscription management and avoid auto-renewal charges in case you want to cancel your NordVPN subscription.

NordVPN Subscription Management

It offers its customers a variety of subscription plans that serve them according to their needs and preferences. It also offers a user-friendly interface in the app for easy NordVPN subscription management.

You can easily overview your subscription details, including payment history, remaining days, and account settings, from its account dashboard. It further makes it easier to get memberships by accepting payments through various modes that will be described below:

Subscription Packages

There are three types of packages offered by NordVPN:

Basic

If you need a VPN for only basic use, then this plan is for you. It is the most cost-effective package that will provide you with secure and high-speed internet for 10 devices protected at once.

Plus 

If you want to enjoy advanced VPN features, including secure and high-speed VPN, 10 devices secured at once, ad and tracker stopper, threat protection, advanced browsing protection, anti-malware protection, data breach scanner, and cross-platform password manager offered by NordVPN, then you should go for a Plus plan. This one is a little more expensive than Basic but still budget-friendly. It is the most recommended and popular subscription package.

Complete

Along with all the advanced features that are offered in the Plus package, you will get 1TB of encrypted cloud storage in the Complete subscription package. This package is slightly more expensive than the other two packages. However, it is a great choice for those who want secure and trusted cloud storage for their important data.

Subscription Plans

The NordVPN subscription plans are as follows:

1-Month Subscription

If you do not have a long-term plan for using NordVPN, you can subscribe to the 1-month subscription plan. The subscription will be then renewed on its own every month until you turn off auto-renewal. However, for long-term usage, this subscription plan is very expensive compared to others.

1-Year Subscription

If you have a long-term plan of using this VPN provider, you must subscribe to 1-year plan at once rather than 1-month plan with a monthly renewal. The foremost benefit is that you will get a 56-61% discount on a whole-year subscription plan which makes it cost-effective.

2-Years Subscription

If you plan to use a VPN service for more than a year, then this 2-Years subscription plan is for you. It will grant you a 70% handsome discount with an additional 3 months of VPN service other than 2 years, making it the most efficient and budget-friendly choice for long-term users. Once you have subscribed to this plan, you do not have to worry about payment dates and surcharges for more than 2 years, making it a more convenient choice.

NordVPN Payment Methods

There are the following NordVPN payment methods for enhanced user experience:

• First, add your email address to be registered.
• Review your order summary.
• Add extra services such as Dedicated IP if you prefer. It will cost additional charges.
• Then, select the mode of payment.

Credit or Debit Card

• Add your first and last name.
• Then add your credit or debit card number>expiration date of card>CVV and continue.
• Follow the on-screen instructions to confirm your payment.

Google Pay

• Select the Google Pay option and then continue.
• It will open a window to verify your linked card to Google Pay.
• Continue and proceed to confirm your order.

PayPal

• If you select PayPal, it will take you to your PayPal account and log in. 
• Log in to your account and make payment.

Cryptocurrency

• You can also make your NordVPN payment using your crypto wallet.
• Select Continue to CoinGate and then further select your mode of crypto payment.
• Proceed to confirm your order.

Upgrade NordVPN Subscription Plan

User preference may vary with time and they may want to upgrade their membership plan. So it has provided space to upgrade your plan anytime.

Steps to Upgrade NordVPN Subscription Plan

Here is how to upgrade NordVPN subscription plan:

• As usual, you first have to log in to your account using your credentials. 
• Then NordVPN>Settings>Homepage>Upgrade Plan
• A window will be opened showing different plans that have already been described above.
• Select the plan according to your requirements.
• Select your payment method: Card, PayPal, Crypto, or G-pay.
• Proceed to payment>Submit Payment info>Following the on-screen instructions, complete the process.
• Your new plan will be upgraded.
• Your subscription plan can also be upgraded from the Billing tab: Home>Services>Billing>Subscription>Change Plan.

Cancel Your NordVPN Subscription

Due to various reasons, you may want to cancel your NordVPN subscription. This action can be easily performed in the settings menu. You must know that it has an auto-renewal system for subscriptions that uses your payment details and pays for continuous subscriptions. So it is important to cancel the auto-renewal with the subscription when it is no longer needed. Here is a detailed guide on canceling the NordVPN auto-renewal system.

Steps to Cancel Subscription

You can cancel your subscription by following these simple steps:

• First, log in to your account.
• Go to settings>Subscription>Cancel Subscription.
• Make sure that you have canceled auto-renewal to prevent any future charges. 
• To cancel your NordVPN auto-renewal go to Home>Services>Billing>Auto renewal>Cancel.
• Following the on-screen instructions, complete your request.
• If you are using it on multiple devices, you may have to cancel your subscription on each device individually.

In this way, you can easily cancel your subscription and avoid any further charges. However, if you still have concerns about NordVPN subscription management, you can contact their customer support team at any time.

NordVPN Refund Policy

30-Days Money Back Guarantee

There is a NordVPN 30-day money-back guarantee refund policy. This means that if you have subscribed to NordVPN and, for some reason, are not satisfied, you can cancel your membership and request a refund within the first 30 days. However, it is important to note that if you did not request your refund within 30 days and your account subscription has been subjected to renewal then you will not be able to request your refund.

Steps to Get Your Refund from NordVPN

Here is how you can request a refund after canceling your NordVPN subscription.

• NordVPN’s new automated refund system helps you get your money back conveniently and more efficiently.
• Contact the NordVPN customer support team to request your money back through live chat at support.nordvpn.com and tell them that you want to refund your payment.
• After that you will receive a link taking you to your Nord Account dashboard. By clicking this link a window will pop up where you will log in to your account to confirm that, it is you who wants to refund the payment.
• Then following this, a second window will open informing you whether you are eligible for a refund or not. Refundable payments will have a Refund button available. Press the Refund button to proceed.
• Now, following the refund process, tell the reason for canceling your subscription and requesting a refund. Give your feedback for service enhancement and betterment. Once you are done, click Submit and Continue.
• Another window will pop up with your refund statement. Confirm it by clicking the Refund.
• Your request will be submitted, and you will receive an email shortly confirming that your refund has been ordered. Note that the refund process can take up to 4 hours to complete.
• After the refund is completed, the refund status on your dashboard will be changed to Refunded from refund processing and you will receive a confirmation email. But depending on the payment method you selected, it may take up to 10 days for your refund money to reach your account.

During the refunding process, if you have any errors or concerns, you can contact the support team with your inquiries. It is important to know that not all payments are refundable. The above process describes the refund process for those payments that are made directly through the NordVPN app. Certain terms and conditions may apply depending on from where you bought your subscription.

Non-refundable Subscription

Retailers and Resellers

If you bought your subscription from online or local resellers or retailers, you will be unable to get your refund from NordVPN. Moreover, there is a risk of getting scammed in this mode of purchase. Instead, why not secure your purchase directly from the official source? Subscribe to NordVPN through vpn.com and enjoy peace of mind with a secure transaction.

Apple Store

Apple Store has its own payment and refund policies, and subscriptions made through the Apple Store will also be subject to Apple Store policies. NordVPN will not be able to refund this subscription. Contact the Apple Store for further guidance. 

Amazon Store

Just like the Apple Store, the Amazon Store also has its own purchase and refund policies, and if you bought your NordVPN subscription from the Amazon Store, you will need to contact them for your refund, not the NordVPN support team.

Google Play Store (Refundable)

Unlike Apple and Amazon Stores, subscriptions made through the Google Play Store can be demanded directly by NordVPN under their refund policies within 30 days of your purchase. Using the NordVPN app to purchase a subscription is the most efficient and effective way to get your account.

24/7 Customer Support

The refund could be a troublesome and doubtful process for many concerned users. But you do not need to worry about it. In case of any error, late payment, and payment not received into your account, you can contact NordVPN customer support anytime through live chat. It offers 24/7 customer service to help and guide its users in case of any problem.

Frequently Asked Questions

The Bottom Line

To get over your privacy concerns NordVPN is an effective choice for a better streaming experience and subscription plans. It offers monthly, yearly, and two-year subscription plans with three different Complete, Plus, and Basic packages. Users can easily subscribe to these packages according to their needs. The plan can be upgraded at any time according to the change in demand over time. With larger packages, it offers larger discounts.

Users can cancel their memberships at any time through their app. Moreover, on initial payment, it offers a money-back guarantee for the request made within 30 days of the first payment. But it only works under certain payments and subscription modes described in NordVPN refund policy. However, if you have any concerns, users can contact its customer support anytime for guidance.